At ʻUhane we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights regarding your information.

INFORMATION WE COLLECT

When you visit our website or make a purchase, we may collect the following:

Personal identification information: name, email address, shipping address, billing address. Payment information: processed securely by our payment processors. We never see or store your full card details. Order information: products purchased and order history. Device and usage data: browser type, IP address, pages visited, time spent on site, collected automatically through Squarespace analytics. Communications: any messages you send us through our contact form or by email.

HOW WE USE YOUR INFORMATION

We use your information to process and fulfill your orders, create shipping labels, send order confirmations and shipping updates, respond to your questions and communications, and improve our website and customer experience. If you sign up for our emails, we use your email address to send you news from ʻUhane. You can unsubscribe at any time.

We do not sell your personal information to third parties. Ever.

COOKIES

Our website uses cookies to operate properly and understand how visitors use the site. By continuing to use the site, you consent to our use of cookies. You may disable cookies in your browser settings, though some site features may not work properly without them.

THIRD PARTY SERVICES

We use the following trusted third parties to operate our store:

Squarespace: website hosting, ecommerce platform, email newsletters, and card payments through Squarespace Payments. PayPal and Venmo: optional payment methods at checkout, handled by PayPal under its own privacy policy. Pirate Ship: shipping label creation, which receives your name and shipping address to print your label. USPS: order delivery and tracking. These services have their own privacy policies governing their use of your information.

DATA RETENTION

We retain your order and personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your information at any time by contacting us at [email protected].

YOUR RIGHTS

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of any marketing communications at any time. To exercise any of these rights, contact us at [email protected].

CHANGES TO THIS POLICY

We may update this policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this policy periodically. This policy is effective as of 9 October 2026.